Service Facilitator (Direct Support Professional)

POSITION OVERVIEW – Service Facilitator 

Lifeworks is seeking a full-time Service Facilitator to work with adults with developmental disabilities in the Apple Valley facility, the surrounding community and virtually. The Service Facilitator position will support individuals through focused activities that challenge and enrich the long-range goals of the individuals served.  Service Facilitators carry a caseload; attend intakes and annual meetings; complete annual paperwork; and coordinate with the individuals served and their support teams to ensure person centered planning and services. 

Position Title: Service Facilitator 

Department: Apple Valley 

Hours: Full-time; 40 hours/week, Monday – Friday (non-exempt) 

Location: Lifeworks Services – Apple Valley / 100% in-person 

Compensation: $18.27 – $22.84/hour  

Sign on bonus: up to $1,500 (to be paid out at 60 days and 120 days of employment) 

What we offer employees: 

Lifeworks offers a comprehensive benefits package which includes: 

  • 18 days of PTO accrued in the first year of employment 
  • 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus a Personal Holiday) 
  • Medical, dental, and vision insurance 
  • Up to $3,000 annually in tuition reimbursement 
  • 403(b) retirement plan with company match 
  • Career progression plan 

Why work at Lifeworks: 

As an industry leader, Lifeworks continues our commitment to self-determined support, careers with competitive wages, and developing innovative opportunities that enhance everyday lives. Through services that provide choice and build community – as well as through partnerships with over 500 businesses – Lifeworks serves more than 3,000 Minnesotans with disabilities and their families each year. 

Lifeworks is proud to be recognized as a 2022 Top Workplace by the Star Tribune, ranking #28 among mid-size companies. 

Learn More About This Role 

You’ll succeed in this role if you: 

  • Are passionate about working at a mission-driven organization which promotes self-determination and choice for people with disabilities. 
  • Enjoy developing innovative opportunities which enhance everyday lives. 
  • Seek out diverse perspectives and are willing to learn with and from others. 
  • Are engaged by supporting others in building new skills, exploring their interests, and meeting their goals. 
  • Are flexible and like working in a fast-paced environment which can change day to day. 
  • Can communicate effectively both through writing and speaking with others. 
  • Are tech savvy and familiar with video meeting software, like Zoom, and Microsoft Office products like Outlook, Word, and Microsoft Teams. 
  • Are open to learning new skills which will help you be successful in this role and expand your career opportunities. 

How you’ll be spending your time: 

  • Work closely with program team to meet the daily needs of individual served  
  • Identify, write, and implement new person-centered plans and goals for the individuals. 
  • Effectively communication and coordinate with individuals’ support teams. 
  • Organize group activities in the community or facilities based on the interests of the members of the group.  
  • Transport individuals out into the community for volunteering and other outings using a company vehicle.  
  • Ensure that individuals’ health and safety is maintained by following their individual plan of care and Lifeworks’ policies and procedures.  


  • Four-year degree in human services or a related field; or a two-year degree in Human services or related field and two years of work experience; or a combination of education and experience to equal four years. 
  • Experience working with people with disabilities.  
  • Experience managing a caseload, coordinating with support teams, writing goals, and person-centered planning preferred. 
  • Access to reliable transportation for work driving purposes. 
  • Valid driver’s license and proof of auto insurance. 
  • Candidate must complete and pass a pre-employment background study; a physical and drug screen; and have access to reliable transportation for work purposes. 

To apply:

Complete our application form here or click the button below. Please include the job type you are applying for as well as your resume.

Equity Statement: 

Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights. 

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law. 

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.