The Pathre family has been with Lifeworks Fiscal Management Services since 2009. Rijuta and Sadanand chose to self-direct services through Personal Support and Respite for their daughter, Minkakshi – or Minu for short.
Prior to managing their own support staff, the Pathres tried working with traditional service providers, but realized it was not a good fit for Minu.
“There were so many new people and lots of documentation. I was training their staff all the time. It was hard on Minu to get used to new people and it was hard for the support professionals too. To understand a person, you need to work with them for a while. Read her cues and know what she is trying to express – there wasn’t a chance to develop that bond,” reflected Rijuta.
The Pathre’s decided to self-direct Minu’s care; they wanted to hire and manage their own staff. When in the market for a licensed provider of Personal Support and Respite, their social worker mentioned Lifeworks – and the rest is history.
Rijuta shared, “Now, since we are on a waiver, Lifeworks is our financial intermediary – and we like that much better. We chose the staff so Minu has a consistent person and can form that bond of trust. Because we went this route, Minu has changed dramatically – much more relaxed and happier. It really helps to have consistency.”
For the Pathre family, the personalized service that Lifeworks provides has given them peace of mind that payroll for their staff is processed and state requirements are met – leaving more time for enjoying everyday life.
Minu loves being outdoors listening to the birds chirp and watching for airplanes. She enjoys horseback riding and spending time with people. Rijuta explains, “In our community, everyone is attached to Minu. She’s part of it.”
Learn more about Lifeworks Fiscal Management Services: lifeworks.org/fiscal-support | 651-454-2732